Shipping & Returns

๐Ÿšš Shipping

All orders are prepared within 1 to 3 business days, then shipped with a tracking number sent by email.

Usual delivery time: 7 to 15 business days depending on your country. During the holiday season, delivery times may be slightly longer: order early to receive your gifts on time!

โ†ฉ๏ธ Returns and refunds

You have 14 days after receipt to contact us if a product is not right for you (right of withdrawal). If a product does not work or arrives damaged, contact us upon receipt.

Send us an email with your order number and a photo of the product: we will respond within 24 hours with a solution (replacement or refund).

The product must be returned in its original condition. Return shipping costs are your responsibility, unless the product is defective or we made a mistake.

๐Ÿ’ฌ Have a question?

Write to us via the Contact page, we are here to help you.